1. Controller details
For the purposes of UK GDPR, MedibrainUK is the controller of personal data processed through our website and communications. For privacy questions and rights requests, contact us at info@medibrainuk.co.uk.
2. Your rights under UK GDPR
Depending on your situation, you may have the right to:
- Access your personal data
- Rectification of inaccurate or incomplete data
- Erasure (deletion) in certain circumstances
- Restriction of processing in certain circumstances
- Data portability in certain circumstances
- Object to processing based on legitimate interests
- Withdraw consent where we rely on consent
3. How to make a request
To make a GDPR request, email info@medibrainuk.co.uk and include:
- Your full name
- The email address/phone number you used to contact us (if different)
- What right you want to exercise (access, deletion, correction, etc.)
- Any helpful context (dates, messages, programme name)
GDPR Request - MedibrainUK
4. Identity verification
To protect your privacy, we may need to verify your identity before responding. The level of verification depends on the request and the risk. We will only request information that is reasonably necessary for verification.
5. Complaints
If you are not satisfied with our response, you can complain to the UK Information Commissioner’s Office (ICO). We encourage you to contact us first so we can try to resolve your concern.